Privacy Policy
Last updated: March 2026
How Voltplot processes personal data under GDPR and Austrian law.
1. Controller
Hannes Lipusch, Jugenddorfstraße 2, 9073 Klagenfurt, Austria (Impressum). Privacy inquiries: privacy@voltplot.com.
2. Data We Collect
Marketing Website (voltplot.com)
| Source | Data Collected |
|---|---|
| Early Access Form | Name, company, phone, email |
| Contact Form | Name, email, message |
| DWG Viewer | Uploaded file, IP address |
| Analytics (with consent) | Page views, device info, approximate location |
| All forms | IP address (spam prevention) |
Application (app.voltplot.com)
| Source | Data Collected |
|---|---|
| Account | Email, name, password |
| Google Sign-In | Google ID, email, auth tokens |
| Usage | Projects, site boundaries, layouts, GIS uploads |
| Organization | Org name, roles, invitations |
| Technical | Session data, server logs, error reports |
Account data is required to use the platform. Form fields are required to process your inquiry. Analytics is optional. We do not knowingly collect data from individuals under 14. For cookie details, see our Cookie Policy.
3. Why We Process Your Data
We only process personal data with a valid legal basis under GDPR Art. 6(1):
| Activity | Legal Basis |
|---|---|
| Platform access & transactional emails | Contract |
| Google Sign-In authentication | Contract |
| Early access & contact inquiries | Legitimate interest (responding to business inquiries) |
| DWG file viewing | Legitimate interest (providing the requested service) |
| Website analytics | Consent |
| Error tracking, security & server logs | Legitimate interest (platform stability & security) |
4. Service Providers & Data Transfers
We share data with processors bound by DPAs (GDPR Art. 28). Core infrastructure is in the EU. For US providers, we rely on the EU-US Data Privacy Framework or Standard Contractual Clauses. Request safeguard details at privacy@voltplot.com.
| Provider | Purpose | Location |
|---|---|---|
| DigitalOcean | Cloud infrastructure | EU (Frankfurt) |
| Cloudflare | Website delivery, storage | EU (global edge) |
| Analytics, authentication | USA (DPF) | |
| Google Cloud | DWG file processing | USA (DPF) |
| Resend (AWS) | Email delivery | USA (DPF) |
| Microsoft Clarity | Usage analytics | USA (DPF) |
| Sentry | Error tracking | USA (DPF) |
| Mapbox | Map rendering | USA (DPF) |
5. How Long We Keep Data
We retain data only as long as necessary:
| Data | Period |
|---|---|
| User account | Until deletion + 30 days |
| Early access signups | Until launch + 12 months |
| Contact submissions | 12 months |
| Project & org data | Duration of account |
| Sessions | 90 days |
| Server logs | 30 days |
| Error reports | 90 days |
| Uploaded DWG files | Deleted immediately |
| Analytics | 14 months |
6. Your Rights
Under GDPR you can request access, correction, deletion, restriction, portability, or object to processing of your personal data. Withdraw cookie consent anytime via Cookie Settings. We respond within one month. We implement appropriate technical and organizational measures to protect your data (GDPR Art. 32). Contact: privacy@voltplot.com.
7. Complaints
If you believe we violate the GDPR, you may lodge a complaint with the Österreichische Datenschutzbehörde (dsb.gv.at) or your local EU supervisory authority.